FREQUENTLY ASKED QUESTIONS

 

Questions

 

Obituaries

How do I submit a complimentary obituary?

How do I submit a paid obituary?

Advertising

How do I place a classified ad?

How do I advertise my business in the newspaper?

Home Delivery

How do I subscribe or renew my subscription?

My home delivery newspaper is missing or wet. What do I do?

How do I put my home delivery subscription on hold?

How can I get an old copy of a newspaper?

Online Subscriptions

How does the online subscription work?

How much is an online subscription?

What pages are free and what pages count toward my limit?

What do I now have to pay for something I've gotten for free?

Why do print subscribers have to purchase a separate subscription for the website?

Who do I contact with questions?

 

 

Answers

 

How do I submit a complimentary obituary?

The Dispatch only accepts obituaries submitted by funeral homes. If you wish to have an obituary appear in The Dispatch, please contact your funeral home and request that they contact us at 662-328-2424. Obituaries with basic information are provided free of charge. Basic information includes, name, age, date of death, place of death, service and visitation details, deceased and surviving relatives, pallbearer names, birth information, parents' names, occupation, military service, church membership, schools attended, degrees received and up to two club memberships. Extended obituaries with a photograph, detailed biographical information and other details families may wish to include, are available for a fee. Please submit all obituaries in electronic format to editorialassistant@cdispatch.com. Free notices must be submitted to the newspaper no later than 3 p.m. the day prior for publication Tuesday through Friday; no later than 4 p.m. Saturday for the Sunday edition. Obituaries are not printed on Saturday. For more information, funeral homes should call 662-328-2424.

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How do I submit a paid obituary?

The Dispatch only accepts obituaries submitted by funeral homes. If you wish to have an obituary appear in The Dispatch, please contact your funeral home and request that they contact us at 662-328-2424. Extended obituaries with a photograph, detailed biographical information and other details families may wish to include, are available for a fee. Please submit all obituaries in electronic format to paid.obits@cdispatch.com. Paid notices must be received by 3 p.m. for inclusion the next day; and on Friday at 3 p.m. for Sunday or Monday publication. For more information, funeral homes should call 662-328-2424.

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How do I place a classified ad?

You may place a classified ad online or by calling our office. For more information, visit cdispatch.com/classifieds or call 662-328-2424.

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How do I advertise my business in the newspaper?

Newspaper advertising is the best way to market your business. For more information, call 662-328-2424 or visit cdispatch.com/advertise.

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How do I subscribe or renew my subscription?

You may start a new subscription or renew your existing subscription by either calling us at 662-328-2424 or by clicking here to use our secure online form.

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My home delivery newspaper is missing or wet. What do I do?

We have a customer service representative available from 5:00 until 7:00pm T-F and from 6:00am until 10:00am on Sat and Sun to either get you a replacement paper or to credit your account. Please call use at 662-328-2424 if you have a problem with your home delivery service.

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How do I put my home delivery subscription on hold?

Simply call our office at 662-328-2424 and request a vacation hold for your subscription. We will either hold your papers and deliver them when you return or we will just restart your subscription when you are ready.

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How can I get an old copy of a newspaper?

Microfiche archives of The Commercial Dispatch are available at the Columbus-Lowndes Public Library Main Branch. You may also purchase copies of papers up to one year old at our office at 516 Main Street in Columbus. You may also find what what you are looking for in our eEdition. eEdition provides electronic versions of the paper going back to February 1, 2009.

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How does the online subscription work?

The Dispatch is now charging for unlimited access to cdispatch.com. Online visitors may view 10 premium pages every 30 days at no charge. A subscription allows readers full access to all stories and features on cdispatch.com. Additionally, our eEdition- an electronic reproduction of the daily paper- is now available to all online visitors. eEdition allows readers to view our archives back to February 2009.

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How much is an online subscription?

Print subscribers may subscribe to the website for the steeply discounted price of $1.95 per month or $11.95 per year. Non-print subscribers may subscribe for $7.95 per month or $79.95 per year. Readers who choose not to subscribe may enjoy 10 stories per 30 days at no charge.

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What pages are free and what pages count toward my limit?

Stories appearing in our news, sports, lifestyles, business and opinion sections are counted. Reading our eEdition also counts toward the 10. Obituaries, classified ads and crime pages are completely free and do not currently count toward the 10. You may look at as many of these pages as you want without charge.
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Why do I now have to pay for something I've gotten for free?

If you read 10 or fewer stories every 30 days, the site will continue to be free for you. If you find enough value in reading more than 10 stories per month, we ask that you support our work by purchasing a subscription for unlimited access to our website. Dozens of people work each day to write, photograph and publish The Dispatch. We believe there is value in a website that works hard to provide timely local news.
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Why do print subscribers have to purchase a separate subscription for the website?

Access to our website is available to our print readers at a very steep discount to the regular rate. For less than 7 cents per day our print readers can have the convenience of reading stories on our website. On top of the stories seen in the print edition, online readers have access to more photography, videos, reader comments and links to other interesting stories.
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Who do I contact with questions?

Call Peter Imes at 662-328-2424 or email him at pimes@cdispatch.com.
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