Article Comment 

Tired of waiting in doctors’ offices




What is it with the Doctor''s offices here in Columbus? My question is, "Why do I spend so much of my life in your waiting rooms?" Our lives are important too, some of us have deadlines and other appointments to attend.  


We are taking sick leave from our jobs just to sit in your waiting rooms watching folks that come in after us being called back while those of us that made an early appointment, thinking that may have been the problem last time, are still waiting. 


I don''t go to the doctor much, but I have my standing appointments that I must attend. Now, I haven''t taken this to the extreme of tracking every minute and logging them so those that are looking for stats and percentages won''t find them here. But I can tell you from personal experience that each time I attend an appointment with a doctor, hematology, orthopedic, cardiology, dentist, I waste more of my time than I care to admit, sitting in the waiting room or exam room.  


In one scenario, I had an appointment when the office opened (8 a.m.). I am new to this particular doctor so I fill out paperwork handed to me 30 minutes after I arrived. At 9:15 I left because five people had been called back ahead of me.  


Two other offices I have tried late afternoon appointments and early morning appointments because it has taken as much as two hours just to get out of the waiting room ... same result, waiting. This is unacceptable! I don''t feel bad at all with a walk-out cancellation, if you just wasted one to three hours of my time. 


I am thankful for the health I have and I really feel for the folks that have no choice but to sit and wait because they actually need to see the doctor. It''s just ridiculous the amount of time it takes to get in to see a doctor around here. I think it is a matter of overbooking in anticipation of cancellations. When the cancellations don''t happen, the patients suffer. Am I the only one experiencing this? 


Eugene Crown, Vernon, Ala. 




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Reader Comments

Article Comment glitz commented at 1/8/2010 8:45:00 PM:

I understand exactly what you are talking about. I schedule an appt. for my son Dec. 14 with a dentist in Vernon, because it is closer to me in regards to my insurance. All he was getting was a cleaning.. Got there at 2:30, his appt., 3 p.m., do paperwork, finished about 10 minutes. Converse with other patients, guess what, 3 had an appt. at the same time as my son. What a croc, I talked with the receptionist, she say they are a little behind, understands that, but 45 minutes is not a little behind. we left at 4p.m. Our time is important, why do they overbook? MONEY.....


Article Comment Stormy commented at 1/9/2010 6:48:00 AM:

It is all about the grand dollar. The more people you stuff into your office and see, the more money you make. Now to be fair, Malpractice insurance is very high and long as we have these ambulance chasing lawyers trying to get everyone to file a clam... it is not going to change. But, on the other hand, if you think you wait in line now to see a doctor, wait till Obama care gets rolling!!


Article Comment Enough! commented at 1/10/2010 9:38:00 PM:

I am so fed up with all of these people who try to demonize President Obama for trying to make health care accessible to more Americans! I imagine that many of these are the very same people who tried to prevent him from being elected, insinuating that he is Muslim (as if there is something wrong with that) and tried to block his inauguration, by claiming that he was not born in the US (and, thus, not a natural-born citizen).

Granted, it is wrong for doctors to make patients wait an inordinate amount of time to be seen. However, I am sure that there are many hard-working Americans who, as it stands now, cannot afford health insurance (I know, because I am one of them.), and who would be GLAD to wait in a doctor's office for a couple of hours, if it meant that they would be able to receive treatment. It is simplistic to shrug the situation off as a bunch of "lazy, dumb, moochers" who want everything handed to them. In my case, my spouse and I were paying $800 per month for insurance, with a $5,000 deductable for each of us! As much as we hated to do so, we had to choose food and shelter over health care.

Conservatives love to slap the "Socialist" tag on anyone who advocates for health care reform. They tend to ignore the fact that two of the world's leading DEMOCRACIES, Great Britain and Canada, have a national healthcare program.

A friend of mine lived in a country with national health insurance for a number of years, and he said that it worked just fine. Republicans are quick to say that they don't want other people making their health care decisions for them. Whether right-wingers want to admit it or not, we DO have rationed health care today - only in the US it's the insurance companies and the health care industry who are deciding both the quality and quantity of care that we receive, by way of exorbitant premiums, unscrupulous and immoral denials of care, and obscenely inflated prices.

Allow me to cite a personal example, to illustrate this point. My spouse had to be hospitalized for ONE DAY, to undergo surgery. The hospital contacted me, in advance, and said "The bill for your spouse's hospital stay (one night, not including surgeon's fees, anesthesiologist fees, etc.)will be $7,700 if we file a claim with your insurance company. If you will pay for the stay, out-of-pocket, with your credit card, we will reduce the fee to $1,800." You can't tell me that there isn't something wrong with this picture!

Isn't it funny that the very individuals who are so quick to demonize liberals for supposedly putting the government in a position to make health care decisions for everybody, are perfectly content with letting the insurance companies make those decisions? Personally, I would rather have a government servant make those decisions (even if I were willing to give credence to those claims), than a corporate CEO whose only motivation was how much money he could save by denying legitimate claims, so that more money could flow into his already bloated pockets!


Article Comment Bill commented at 2/2/2010 4:16:00 AM:

I live in northern California. Had a doctor appointment this afternoon (02-01-10). Arrived 10 minutes early and checked in. There was one other person in the waiting room. How many were in the exam rooms I do not know. The other person with me went in within 5 minutes. I waited for an additional 35 minutes and was called into am exam room where the nurse took my BP, temp and asked why I was there. I only needed to have a prescription refilled. Since this was my first visit with this doctor, I had to personally go in. The nurse left in about 5 minutes. I sat in the room for an additional 30 miutes with no one coming in. I put on my jacket, walked out of the room and told the receptionist I was waiting for over an hour and was leaving. She looked at me with a look of "what do I do now?". I said I would contact them later. All she could say was "ok" and I left. No visit and no prescription. I will now look for another doctor. Anyone out there trying to do something aboout this problem?


Article Comment Bubba Gump commented at 2/5/2010 9:53:00 PM:

How about this??

Suppose you are going to your Dr.s office for something other than "you're sick"? You end up sitting in a room, let's call it a bacterial soup, of whatever contagious whatever all those other people have today. You're sitting in a chair where someone else who was sick sat, and barring anyone actually cleaning that chair, you can bet his/her "germs" (many apologies Dr. Lacey) are still on that chair looking for their next victim. All you have to do is touch the arm rest and then wipe your nose, and you'll be the next winner.

I've always wondered why clinics don't separate those who have a boo-boo on their knee from those who have a flue or something so as to stop the spread of colds/flu all over town. Surely it isn't a money thing?

Personally, I wear gloves and a mask when I go to the Dr. and I'm not sick (you know, taking care of blood work, getting a Rx refill, etc) and I've managed to avoid the flu this winter so laugh if you want.


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